Mail |
  • ភាសាខ្មែរ
  • English
  • Privacy Policy

    Last updated: August 10, 2023

    1. Introduction

    At NSSF (“us”, “we”, or “our”) we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.

    We are committed to protecting your privacy in accordance with the highest level of privacy regulation.


    This policy applies to the NSSF websites, domains, applications and services.

    This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

    Proccessing Activities

    This Policy applies when you interact with us by doing any of the following:

    • Make use of our application and services as an authorized user
    • Visit any of our websites that link to this Privacy Statement

    2. Personal Data We Collect

    – The types of personal data we may collect about you include:

    a) contact information (such as name, address, email address and telephone number);

    b) identification information (such as passport/identity card, photograph, age and gender);

    c) sensitive information (such as health condition);

    d) IT information (such as IP addresses, logins, GPS locations, and when you visit a NSSF website and/or mobile application, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology.); 

    3. Use of Personal Data

    We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.

    Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.

    -Shareing and Disclosure

    We will share your Personal Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.

    -Legal Requirement

    We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.

    4. Cookies

    What are Cookies?

    A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

    How we use cookies

    • To give you the best experience possible, we use the following types of cookies:
    • Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
    • Preference.
      • We use preference cookies to help us remember the way you like to use our service.
      • Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area.

    How to control your cookies

    So long as the cookie is not strictly necessary, you may opt in or out of cookie use at any time. To alter the way in which we collect information from you, visit our Cookie Manager.

    5. Retention and Deletion

    We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.

    6. How Keep Data Safe

    We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

    The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

    We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

    7.  Children’s Privacy

    We do not knowingly collect Personal Data from children under the age of 15 Years.

    9.  Change

    We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.

    10. Contact Us

    If you have questions about Privacy Policy or privacy, please contact us or visit website:

    CALL CENTER 1286

    • Enterprises: 21,430
    • Total Members: 3,120,208
    • Total Females: 1,798,510
    ទំព័របណ្ដាញសង្គម ប.ស.ស.